To book on any LSCDG courses you need to access the The Hub, you will need to create an account for each member of staff without an account, staff will not be able to book or attend courses. You are only able to view courses on the events page. Please note: Leicestershire County Council staff will not be required to create an account for LSCDG, as this is set up automatically. To facilitate the creation of the accounts LSCDG can help you with this.
Setting up Users (Creating Accounts)
Please use the template below, LSCDG will use this information to create the user accounts, you only need to this once. Copy of CSV template LSCDG v7 After completing the template please email to firstname.lastname@example.org When you complete the template it is necessary that each care provider has identified the name of one individual who has the authority to approve staff training. This could be the manager or training co-ordinator or even a supervisor but the key to this is we require an individual email for this person, as all correspondence will be communicated by this method. Once your account has been set up you will be notified of the username.
Please note LSCDG will endeavour to create the accounts as soon as possible and this may take time.
During each calendar month from the 1st day to the 19th day LSCDG will create accounts manually after this date a bulk file will be sent to Learning Pool for a bulk upload this will take 5 days.
If you need your accounts creating quicker please email your template between the 1st and 19th day of each month.
Below is the link to the Hub, which you can only access once the accounts have been created.
USER GUIDES – THE HUB
This user guide is for managers and how to navigate around The Hub LSCDG Manager_ User_Guide.v1.2
This user guide is for delegates and how to navigate around The Hub LSCDG user_v1.2 _________________________________________________________________________
If you would like a demonstration session to be arranged at your place of work, and will allow other providers to attend (if you have the space) then please email LSCDG with the following information:
Name: Position: Email: Contact Number: Establishment Name: Establishment Address: Date & Time of Demonstration Required:
Time permitting the Business & Development Manager will make an appointment with you.
If you have any queries please contact via phone on 0116 305 7438 or email email@example.com