Privacy Policy

Leicestershire County Council Fair Processing Notice

This notice is to tell you about why we need your information and how we will handle it. This notice is for

 Leicestershire Social Care Development Group (LSCDG) in the Corporate Resources Department

What Information do we need from you?

We need to know the following about you: Your name and email address, establishment name and the sector your services operate. This will be captured on the joining form for the LSCDG mailing list.  The same information will be used to create an account should you wish to book on any courses, therefore you need to complete the template which is on the website.  Once the accounts are created then you will need to log on to the Leicestershire Learning Hub.

Why do we need this?

  • To promote the training courses offered by LSCDG
  • To promote the training courses offered by other agencies
  • To promote resources and information
  • To communicate and market our services

Your personal information (name, email address) will only be used so that we can deliver the service that is offered by LSCDG. We may contact you regarding the information you have submitted, to acknowledge your submission or to respond to any queries you have made.


All data submitted may be used by LSCDG as part of the services offered by LSCDG.


Why are we allowed to process your information?

Data protection law allows us to process your information within certain conditions. In this case we are using your consent as the lawful condition for us to do this.

Who will we share this with?

Sometimes we need to share your information with others. We will only do this when it is necessary in order to offer you this service, or if we are required to do so by law. We do not plan to share it with anyone else or use it for anything else. When it is necessary, we may disclose your personal information to the other local authorities or health colleagues.

How will we keep it secure?

We will take all reasonable steps to prevent the loss, misuse or alteration of your personal information. Only the people who need to see your personal information will be allowed access to it. We will not send your information outside of the UK.

How long will we keep it for?

We will only keep course information and mailing list information for as long as necessary or as the law requires. For this service that would normally be until the one year period after you have completed a course. You can unsubscribe from the mailing list at any point.

What if something changes?

If the information you provided changes or your circumstances change, please contact If we need to change something like who we want to share this information with, we will contact you to let you know.

What are your rights?

You may request to see a copy of the personal information we hold about you. The law also provides you with other rights regarding your information including some around; correction of inaccurate data, objection to processing, moving your information to somewhere else, and in some cases, getting your information deleted.

If you are unhappy with the way your data is being handled or if you need to contact Leicestershire County Council’s Data Protection Officer, please contact the Information Governance Team:

If you are not satisfied with any response you may receive from us based on a complaint or concern about your personal information, you then have the option of contacting the Information Commissioners Office to take that complaint further. The Information Commissioners Office does like to see that you have raised a complaint with the Council first and received a response before contacting them.  If you do wish to contact them, the address details can be found below:

The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)